Terms & Conditions

Due to the intimate size of Trisara and our passion for detail, we generally cater events up to a maximum of 80 persons.

December until February are the resort's busiest time, where we do not hold any large events. During this time, smaller events are considered on a case by case basis.

Deposits

Deposits are required to confirm all events after the prices for the event details are agreed by both parties, as follows;

• In general, a deposit of 50% of the value of the event must be received 30 days  prior to the commitment date.
• The remaining 50%  must be settled / received no later than 7 days prior to the event.
• Any additional charges can be finalized on departure and guests can use credit cards to settle outstanding balances, details of which will be requested for prior to the event.
• If any portion of the accommodation and events are charged in USD or other foreign currencies, the amount is converted to Thai Baht on the date of issued Pro-forma invoice at that day's prevailing exchange rate.

Cancellation

• If events are cancelled outside 30 days of the event, the deposit if fully refundable, less bank transfer fees or credit card commissions as applied. 
• If events are cancelled between 30 days and 72 hours prior to event, the deposit is not refunded yet can be used to purchase Trisara facilities and services.  The balance of pre-payment will be refunded less bank transfer fees or credit card commissions.
• If events are cancelled less than 72 hours prior to the event, the event will be charged at FULL RATE quoted as a cancellation fee.

Payment

We accept major credit cards and bank transfers.
Details to secure your event via a bank telegraphic transfer will be provided upon confirmation of your event.